Frequently Asked Questions

General 5 questions
  • Is Ozark Prime Beef aged?

    Aging is critical to ensure tender, flavorful beef. Meat is cut into sub-primal cuts and aged for an average of 28-30 days before being cut as indicated in your order’s cutting preferences. The beef is vacuum-sealed then frozen and ready for filling your freezer.

    Organ meats are not aged; organ meats are more delicate and spoil easier, therefore they need to vacuum-packaged quickly after harvest.

  • What if I am unfamiliar with some cuts?

    We have an interactive diagram to help you become familiar with the different cuts of beef. We also have articles and recipes to help you learn how to best prepare different cuts to enjoy maximum flavor and texture.

  • How long can I store beef in my freezer?

    Storage time varies from product to product depending on your specific practices. On average, you can store unfrozen beef for three to seven days in the refrigerator, and up to several years in the freezer – provided the vacuum seal holds. Should you see any packages in which the vacuum seal has loosened due to handling, it is best to eat those upon discovery.

  • What is the best way to thaw beef?

    It is best to thaw meat by placing it on a dish inside your refrigerator. A one-pound package will thaw in approximately 20-24 hours.

    Thawing meat in the microwave is not recommended, as some portions will cook, others will remain frozen and the quality of your dish can be compromised. If you need to thaw meat quicker than 24 hours, it is best to place the entire package inside a sealed ziplock bag, and submerge it in a deep container filled with tap water – lukewarm or cool, not hot. This method will thaw meat in a couple of hours, so be sure to check it often and take steps to prep or refrigerate when thawed.

  • How is my share of beef packaged?

    Based on your choices selected during ordering, beef is vacuum packed in state-of-the-art cryovac vacuum packaging. This method will help preserve the quality of your meat and extend shelf life to save you even more!

Payment 5 questions
  • How does the Payment Plan work?

    Each beef chapter offers the option to spread payment for a whole, half or quarter beef over a period of time between date order is placed and the expiration date just prior to harvest. This convenient payment plan will allow you to budget your bulk beef buys and lock in the current price.

    Simply select “ payment plan” option during checkout  – a deposit is required upon placing your order.  Each month thereafter for the time period specified, your credit/debit card or bank account will be debited for the portion due. Terms for payment differ depending on the harvest date of the beef chapter you have selected to order. When it is time to receive your beef you’ll be paid in full. 

  • Do I pay interest if selecting a payment plan?

    No interest is charged on our convenient payment plans!

  • What other payment options are offered?

    In addition to the payment plan, you may use your credit or debit card to securely pay using Stripe payment gateway. You do not need a Stipe account, and Ozark Prime Beef does not capture or store any payment information.

  • What happens if I fail to complete a payment plan?

    Should a payment plan fail, you will be notified to remit the amount due prior to delivery or pick-up of your beef order. The initial deposit on a payment plan is non-refundable, as the chapter share you ordered will be reserved for you and will not be sold to another party. Should you fail to pay-in-full prior to receipt of your order, any payments received less the initial deposit will be refunded to you.

    Please review our return policy for more information.

  • Do you offer gift cards?

    Yes! A beef chapter gift card is an excellent way to treat someone you love with a gift of Ozark Prime Beef. You may purchase gift cards in various amounts which may be applied to the recipient’s order. Credit or debit cards are accepted for gift card purchases.

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